Our warranty is about you, not us. It's about taking care of you after the sale. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It doesn't matter how it happened, whose fault it was, or where you purchased it.
- Unlimited, unconditional lifetime warranty
- Fully transferable
- No warranty card to fill out.
- No receipt needed to hang on to.
If you ever have a problem, no matter the cost, we promise to take care of you. The VIP warranty does not cover loss, theft or deliberate damage to the product...that's it.
Download a Service Request Form.
We're open 9 a.m. to 4 p.m. CST Monday through Friday.
This website is owned by Vortex Optics, and its contents are protected by copyright, trademark, and other laws.
© 2012 Sheltered Wings, Inc., d/b/a Vortex Optics, 2120 W. Greenview Drive, Suite 4, Middleton, WI 53562; (800) 426-0048. All rights reserved.
Digital Millennium Copyright Act
Vortex Optics respects the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please let us know. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(2)), our designated agent to receive notices of claimed infringement is:
Attn: Copyright Agent
2120 W. Greenview Drive, Unit 4
Middleton, WI 53562
Vortex Optics owns certain trademarks, service marks, product names and logos, including, but not limited to the following: ARMORTEK, BINOC-LOC, COPPERHEAD, CROSSFIRE, DEAD-HOLD, DIAMONDBACK, FIRESTORM, FURY, HAWK OWL, HURRICANE, IMPACT, KAIBAB, LIGHTNING, LOOKOUT, LRBC, L-TEC, NOMAD, RANGER, RAZOR, RECON, SKYLINE, SOLO, SPARC, SPITFIRE, STRIKE EAGLE, STRIKE FIRE, STRIKE FORCE, TALON, THE FORCE OF OPTICS, TWISTER, TYPHOON, VANQUISH, V-BRITE, VENOM, VERSA-PLEX C3, VIPER, VORTEX, VORTEX OPTICS, VTX, and VULTURE.
Vortex Optics’ trademarks may not be used without permission or in any manner that is likely to cause confusion.
This website may also include product names, trademarks, or service marks owned by third parties, which remain the property of their owners.