Our warranty is about you, not us. It's about taking care of you after the sale. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It doesn't matter how it happened, whose fault it was, or where you purchased it.
- Unlimited, unconditional lifetime warranty
- Fully transferable
- No warranty card to fill out.
- No receipt needed to hang on to.
If you ever have a problem, no matter the cost, we promise to take care of you. The VIP warranty does not cover loss, theft or deliberate damage to the product...that's it.
Download a Product Repair Form.
Need Spare Parts?
Just call or email Vortex Optics, and we'll do our best to help you out. Accessories normally available include eyepiece covers, objective lens covers, rainguards, and straps.
Phone: (800) 426-0048 x4
We're open 9 a.m. to 4 p.m. CST Monday through Friday.
Welcome to the Vortex Optics Press Room
Look here for new product information. When you go to the Product Press Releases category, you'll be able to download images as well as the press releases.
Files in our Press Room will be viewed best with Firefox, Chrome, or Safari.
- To view a file, click the file link.
- To save a file, alternate-click the file and click Save As.
- When viewing a file, click your browser's Back button to return to the previous page or click the Parent Directory link.